Your AI Patient Communication Teammate manages appointment reminders, follow-up coordination, care plan adherence, and patient inquiries across every channel — 24/7. Fewer no-shows, higher satisfaction, and better outcomes.
From appointment reminders to post-visit follow-ups, your AI teammate keeps patients engaged and informed across every touchpoint in their care journey.
Sends intelligent, multi-channel appointment reminders via SMS, email, and voice — with smart timing and escalation to dramatically reduce no-show rates.
Automates post-visit follow-up sequences including care instructions, referral reminders, and check-in messages — ensuring patients stay on track after every encounter.
Monitors and supports care plan compliance with medication reminders, lifestyle nudges, and milestone tracking — improving outcomes for chronic care patients.
Handles common patient questions about scheduling, billing, prescriptions, and care instructions — resolving inquiries instantly without staff involvement.
Delivers post-visit satisfaction surveys at optimal timing, analyzes sentiment, and surfaces actionable insights to improve the patient experience continuously.
Engages patients via their preferred channel — SMS, email, voice, patient portal, or app notifications — with language and accessibility preferences respected.
Designed for the executives and operations leaders responsible for patient engagement, satisfaction, and care coordination.
Chief Experience Officers and patient experience leaders who need to improve satisfaction scores, reduce complaints, and create a consistent, high-quality patient journey across every touchpoint.
CMOs focused on improving care plan adherence, closing gaps in follow-up, and ensuring patient communication supports clinical outcomes and quality measures.
Practice administrators accountable for scheduling efficiency, no-show reduction, and front-desk productivity who need automation that scales without adding staff.
AI Patient Communication directly displaces labor-intensive outreach workflows — without changing your patient-facing brand.
Every AI Patient Communication deployment is benchmarked against the metrics that matter most to patient experience leaders.
Smart reminders with optimal timing and escalation paths dramatically reduce missed appointments and lost revenue.
Consistent, personalized communication across every touchpoint drives measurable improvements in patient satisfaction.
Patients get answers to questions, schedule appointments, and access care information at any time — no waiting for office hours.
Eight out of ten patient inquiries are resolved instantly without staff involvement — freeing your team for complex cases.
Automated handling of routine inquiries dramatically reduces inbound call volume and front-desk workload.
Proactive nudges and milestone tracking keep patients engaged and on track with their treatment plans.
Your AI teammate integrates with the EHR, communication, and patient engagement systems you already use — no rip-and-replace.
Native integration with Epic and MyChart for scheduling, messaging, and patient portal communication workflows.
Bi-directional sync with Cerner for patient demographics, scheduling, and care plan data to power personalized outreach.
Leverages Twilio for SMS, voice, and WhatsApp communication with built-in delivery tracking and compliance controls.
Integrates with SendGrid for high-deliverability email campaigns, transactional messages, and automated patient communication sequences at scale.
Connects to Salesforce Health Cloud for unified patient profiles, care plan management, and coordinated engagement across the entire care journey.
FHIR-native APIs and HL7 support for any system not covered by out-of-the-box connectors — fully extensible and standards-compliant.
A structured, phased deployment that delivers measurable results from the first sprint. No multi-year transformation required.
Every message is auditable. Every action is governed. Built from the ground up for HIPAA-regulated patient engagement.
Sensitive clinical communications route to care team members. AI handles routine outreach — staff handles exceptions.
Full message audit trails, consent management, and compliance logging designed for healthcare communication regulations.
Automated consent tracking, opt-out handling, and preference management ensure every communication respects patient choices.
Connects to Epic, Cerner, Twilio, and patient portals via secure APIs and HIPAA-compliant messaging protocols.
See measurable results — fewer no-shows, higher patient satisfaction, and 24/7 engagement — within your first month. No multi-year commitment. No rip-and-replace. Just results.